Azred is probably right. Most custom items that you download are in the IAP format. Therefore, you'll need the IEEP item editor and just follow the intructions from the readme.text if that was included with the item that you downloaded. If you only downloaded the actual .ITM code, then all you'll need to do is to place that .ITM in the override folder. Shadowkeeper will show that item if you know what type and name of the item you've just installed.
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