Hi Charlie.
Open up your Windows Explorer (its in yr program files menu). Look for the directory where your Baldurs Gate games are located (its probably under Black Isle). Look for the subfolder "save". Double click on that folder. Right click on the saved game you want to send. If you have WinZip, you should see the option "Add to Zip". You should now see a zip logo within your "save" file. This new zipped file is the one BioWare is asking you to send.
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