If you are using Winzip to unzip compressed files . . . when it asks you where to extract files to . . . type (I assume the following path -- you probably have one floppy disk, a cd and a hard drive -- labeled c drive)"c:\Program Files\Black Isle\BGII-SOA\Portriats" and Winzip will create the portrait folder for you.
Open the My Computer icon and explore your computer until you are in the BGII-SOA directory, then right click on your mouse and choose "new" from the menu. Select "folder" and type in "Portraits" -- ignore the quotations when typing commands. Copy any portrait files here and you won't go wrong.
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