I agree with the previous message. I think you are doing like I did with the export screen too. You have to look down at the bottom of the screen where there is an entry field for a name. Then you have to type the name in (different than anything listed above that). Then you just click on export I think, or you can press enter. If you create the character, then you will not need to import them. They should still be in the slot. You do have to accept the character though. Once you do this, it should take you back to the selection screen (showing the six characters and check marks to their right). You need to make sure that whichever characters you created have the check marks highlighted, the game will not let you start until you do this. When all of them are selected, the button at the bottom of the screen should be enabled, and this is what you click on to start the game. If what the prior post said does not help you, and what I have said here can not get you started, if you can send your e-mail to
tobbin@excite.com, I can send you pictures with detailed instructions to help you out. If you have adobe reader, I can send you a PDF file if necessary.