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Wolfie · 08-16-2005, 01:35 AM

Some standard questions:

1) Have you checked the Common Problems / Reported Issues page?

2) What version of Wiz8 do you have? (either the CDs will have "v1.2.4" printed on them, or you have v1.0).

3) If you have v1.0, have you applied to v1.2.4 patch (also known as the 12_24 patch)?

3a) Checked that patch is applied correctly? (should show "v1.2.4" in top-right corner of main menu)

4) What hardware to you have? CPU / RAM / Video / Sound / keyboard etc

4a) What OS? Is it patched with the latest updates?

5) What settings did you select in the Wiz8 set up? (would be helpful if you could paste a copy of the 3DVIDEO.CFG file located where you installed Wiz8).

6) Have you checked that you've got the latest drivers for your PC, video and sound cards?

7) If you're using DirectX, what version do you have installed? (To determine what version you have, there should be a link to DxDiag located in the C:\Program Files\DirectX\Setup\ directory or located in C:\Windows\System32 for WinXP).

8) Have you tried using both Open-GL and DirectX, do you get the same result with both?

9) Do you get any sort of error message, or any other detail you can provide which might be of help?

[img]smile.gif[/img]

Some you're already answered, but go though the list, it might help lead to the solution.

[img]graemlins/cool.gif[/img]

08-16-2005, 01:35 AM	#3
Wolfie Zhentarim Guard Join Date: February 1, 2002 Location: Australia Posts: 307	Some standard questions: 1) Have you checked the Common Problems / Reported Issues page? 2) What version of Wiz8 do you have? (either the CDs will have "v1.2.4" printed on them, or you have v1.0). 3) If you have v1.0, have you applied to v1.2.4 patch (also known as the 12_24 patch)? 3a) Checked that patch is applied correctly? (should show "v1.2.4" in top-right corner of main menu) 4) What hardware to you have? CPU / RAM / Video / Sound / keyboard etc 4a) What OS? Is it patched with the latest updates? 5) What settings did you select in the Wiz8 set up? (would be helpful if you could paste a copy of the 3DVIDEO.CFG file located where you installed Wiz8). 6) Have you checked that you've got the latest drivers for your PC, video and sound cards? 7) If you're using DirectX, what version do you have installed? (To determine what version you have, there should be a link to DxDiag located in the C:\Program Files\DirectX\Setup\ directory or located in C:\Windows\System32 for WinXP). 8) Have you tried using both Open-GL and DirectX, do you get the same result with both? 9) Do you get any sort of error message, or any other detail you can provide which might be of help? [img]smile.gif[/img] Some you're already answered, but go though the list, it might help lead to the solution. [img]graemlins/cool.gif[/img] __________________ Visit [url]\"http://www.foerster.cc/wolfie\" target=\"_blank\">http://www.foerster.cc/wolfie</a> or [url]\"http://wiz8.web1000.com\" target=\"_blank\">http://wiz8.web1000.com</a> (US) for a spreadsheet that allows you to enter in your spellcaster\'s stats, and it will tell you what spells the character can learn, or for spells that they are not yet able to learn, it will tell you how many points they need, or why your character can\'t learn the spell.