This following tip has been known to help solve WinXP crashes: (Background information can be found
here)
Try this:
1) Right-click on the Wiz8 icon
2) Select Properties
3) Set compatibility to "Windows 98 / Windows ME"
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Alternative, here's some standard questions which might lead to a solution:
1) Have you checked the
Common Problems / Reported Issues page?
Recommend you check this!!!
2) What version of Wiz8 do you have? (either the CDs will have "v1.2.4" printed on them, or you have v1.0).
3) If you have v1.0, have you applied to v1.2.4 patch (also known as the 12_24 patch)?
4) What hardware to you have? CPU / RAM / Video / Sound / keyboard etc
4a) What OS? Is it patched with the latest updates?
5) What settings did you select in the Wiz8 set up? (would be helpful if you could paste a copy of the 3DVIDEO.CFG file located where you installed Wiz8).
6) Have you checked that you've got the latest drivers for your PC, video and sound cards?
7) If you're using DirectX, what version do you have installed? (To determine what version you have, there should be a link to DxDiag located in the C:\Program Files\DirectX\Setup\ directory or located in C:\Windows\System32 for WinXP).
8) Have you tried using both Open-GL and DirectX, do you get the same result with both?
9) Do you get any sort of error message, or any other detail you can provide which might be of help?
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