Try installing the patch and see if that helps. If not you may have to go back to a previous save.
Here's the site for the patch...
http://www.interplay.com/bgtales/
It is possible that she is below the range where resurrection is possible. I have had that happen before greyed out portrait and unable to raise them. I had to go back to another save...I hope you have one. If not there is always Edward in Nashkel
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[This message has been edited by Wulfere (edited 06-16-2001).]