Each creature you kill of a given faction reduces the whole races disposition by one level. So if the are friendly killing the first one makes them neutral. Killing the second one makes them hostile. Once they are hostile they will always be hostile.
For the Trang just go through the mines. It is not really that difficult and they are some decent items in the section of Martin's bluff you get to. Another option I have heard is to run through the section to the transporter. If you never kill anything, eventually the battle will end and you will not have any problems.
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