Sgt. Kunar is in the Umpani Base camp at Mount Gigas. He runs the commisary (store).
Sadok is in the T'Rang Base in Marten's Bluff. He runs the store there. Both carry low-level spell books.
Crock will eventually sell you better spell books, but it will be awhile before he shows them. As others mentioned, it is based in part on character level, but I'm not sure if that's individual level or the average party level.
The factions ratings are in the journal. Look at the bottom of the screen and you'll see the "clasped hands" button. Click that to see the ratings.
Nightowl2
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