[Merkin]

Megabot, here's some info from EB's International shipping info page...It is becoming increasingly difficult to obtain verification information from banks outside of the US and Canada. All customers outside of the US and Canada must contact their credit card issuing bank and ask them to release address verification information to EBgames.com. Without this verification we will be unable to process your International order.

And here's their customer service # and hours.

If you don't find what you need here, feel free to call our Customer Service center at 1-877-432-9675 to speak with a Customer Service
Representative. Hours of operation: everyday 7:00 a.m. to 1:00 a.m. (EST)

It sound like you've already paid for the game, seems a shame to have to buy it twice. Might give these a shot before you shell out again.