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To recover the SoU key...I think you had another way that you might not have been aware of.
All three keys are saved in a notepad file called nwncdkey. I do not know if this file goes away when installing/reinstalling/deleting of games. You know that some files stay in the folder even after deletion of the game...and maybe when you reinstalled SoU...it would have had less chance to disappear. I dunno.
Anyway, I hope you are having a better day now that you at least have the truth sorted out.
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