Hmmm... If I were your computer friend, I'd be laying in a supply of mountain dew...
Okay, in no particular order...
1. To get the list of programs that are running, you need to open the Task Manager. The old standby method for doing this is to hit ctrl-alt-delete; that brings up the task manager on Win9x, and bring up a window that lets you get to the task manager on Win2k and XP. I forget what it does on NT.
You can also get to it by right-clicking on the start bar in Win2k and higher, I think. Something over there...
2. If your system was downed because of a virus, reformatting D: and E: may not be a bad idea. At the least, you should make sure they are thoroughly scanned and given a clean bill of health.
3. D: and E:? Do you have three drives in there, or did someone partition your drive into three (or more) pieces? If you're talking about partitioning, then starting over involves doing a low-level format -- wiping all the partitions from the disk and then recreating, reformatting, and reinstalling windows. I'm going to be doing that on this PC soon... just because it gets a little flaky. Plus it will let me clean up some old junk [img]smile.gif[/img]
4. As part of that complete reformat, I would save your savegame directory and roster.dat file. That's all you need to get back to where you were when you completely remove and reinstall the game. IF you haven't done that yet, I'd suggest it.
5. There may be some files on D: that are in use by Windows. That may be what's preventing you from reformatting it. On my system (two hard drives), my virtual memory swap file is on drive D:.
Unfortunately, I'm feeling that if this were my machine, I would do a complete low-level format of the entire thing and start back over from scratch. That includes all three drives, and may involve finding an uber-geek to help out, if you're not comfortable with that process. Before you do it, make sure to back up everything you may want or need to some place -- tape, CD, other computer, or whatever. Note that "want or need" refers to data, not programs. You can reload W&W; you can't reload your saved games or roster.dat.
And please, ask more questions. I know how frustrating it is to try to get something to work, and I can tell you it's possible. It may just be a little challenging getting there, but we can help you do it.