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Hi stamar!
In the crypt, just so we're clear which door you mean, is it the one that after moving the statue and going through the first door and down the steps is on the far side of a dark room?
If it is that one, check the wall on your left as you face the door that you can't get open. You will find a lever. Tons of players have missed that lever!
The NPCs in the guilds do not talk - you just get subtitles. You should be hearing something from various monsters but there are others on this board who are going to be far more help than I can be in sorting out audio problems! Hopefully one of them will be along soon and help with the sound!
Wyv
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