Welcome to the board, Gamin'Granny!!!
Obviously you've searched through Saz' techie help desk. Usually the tips posted there solve the most common problems.
Hopefully Xignal will be on soon. He is much better with the techie questions and also with the virtualdub questions than I am. If you don't get a reply posted soon, go ahead and email him and tell him I sent you!
(that way I'll be the one to get in trouble! hehehe)
Hope your problems are solved soon!!
Wyv