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Okay...we're most likely talking a driver problem here.
What is your card's manufacturer? Find out what that is, and then check their website on the internet and see if they have some updated drivers. Download those and install them, and then restart your computer and see if it works.
Also: what OS are you running? Windows 98? Windows Me? Windows 2000? Systems other than 98 sometimes give problems, and there are workarounds for those.
-Sazerac
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