Hmmm, Tarl my friend, I don't know what fixed your problem, but it shouldn't have been the killing of the other guardian. I found the lift and the heart in much the same manner as you, missing the guardians entirely. I had grabbed it, burnt it, Valkyried, Zenned, portaled and cured Kerah, found the door to Cet, and wandered many a passageway again and again before I found any wretched guardians. I searched high and low - even tried for hours to walk along the collapsing passageway room to what the map indicates as the start of a secret passage (is only the hinge on the collapsing floor). Finally in my wanderings I thought - what's up this way - I have been here before haven't I?? DOH, look what I missed in my rush to burn the heart - it's a couple of guardians, and look they have keys - ARRRGGGHHH!! Anyway, enjoy the Valk and the Zen dude while you can.
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