The walkthrough I used (posted long ago here on this forum) describes it as (having gone through most of the elevators):
"A short fall later, you stand before the Serpent Master" so look for a place where you can drop down.
It also says not to attack him yet..answer his questions "Yes" (you have seen Xydusa) and "No" (you have never tasted her nectar) and he will give you another key.
Go ahead and kill him after you get the key if you can LOL (save your game first!) he tried to follow me and took enough crush damage to be dead by the time I got back down from the left side elevator! (there is a switch on the wall that activates the elevators there where he is).
His key also unlocks the room to get the tome of fire out of a chest you saw before the elevator hassles.
: )
Moni
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