Actually the serpent's eye is one quest that goes astray without the patch if you don't get the eye the first time. There is a real good Dungeon Sweeper in Dragonspire - bridges and puzzles reset if you exit and re-enter (note to self, don't leave bridge crank at Ishad gates treasure pile). The sweepers are supposed to avoid clearing any essential and quest items. The eye is one that was being swept up, until this was fixed by the patch.
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