Dear Azeroth,
First of all, what is your system? There has been some similar problems with the towns on Windows 2000 machines, which the game does not fully support. You have to do something with the town .avi files (I'm not sure what, but I know they're archived here somewhere, if you do a search on them; use the "Search" link at the top of the page.)
IMO, I wouldn't change to Ninja so soon, because the quest to become a Ninja lies far west of the second town Ishad N'ha. If you can, make one of your warriors a Paladin (that quest is close to Valeia) and another a ranger (again, close to Valeia), then make one of them a Ninja or Samurai after you get to Ishad N'ha.
The monsters in the back will fire their respective turns, but should stop firing after they get their strike in. However, check your options setting and make sure the slider is all the way set to Slowest (Turn-based) on combat. If it's in the middle, you may be getting a hybrid of both.
The only town you can create characters in is in Valeia. Later, you can move them to other towns, but Valeia is the only place that you can actually create a brand new character.
Hope this helps!
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