I posted a big piece on Buggy Lift Syndrome, possibly titled D'Soto's lift. Anyway, the common thread is that some lifts stop functioning, particularly if a monster strolls by where you got on, just after you used the lift to get somewhere. Always save if you're about to go on a lift ride is pretty good advice for Serpent temple and Shurugeon castle anyway. Suspect you are going to have to reload.
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