If he's using a small shield, I don't think it protects against missile attacks. Different armors have different bonuses/penalties against missile attacks as well, but I don't know how your paladin got to that -11 AC (I need the armor and shield he's using). Also, I think those skeletal archers have a really great THAC0, so they're bound to hit more often, especially when considering that they attack twice as often as regular monsters.
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"All that is necessary for the triumph of evil is that good men do nothing."-- Edmund Burke
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