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Well, the first question is do you have the exapansions? If you have HoW then I suggest you get the TotL expansion which is the only way to get the latest patch.
Does the crash always happen when you load a saved game?
Does it happen when you start a new game too? If so it could be a graphics problem. It would be very useful if you could provide more details about the specs of your computer, especially the OS and graphics card.
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ZFR
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