I don't recall exactly from where you get the bags/cases, but once you have one you simply leave it in your inventory. To put something into the bag/case, just drag the item onto the bag/case and let go; potions go into potion cases, scrolls/papers into scroll case, and gems/rings/keys into bags (obviously). To open a bag/case, just right-click on it.
I do seem to recall that bags/cases were available only through HoW.
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