It might have had something to do with his motherboard, as it was an Intel VIA chipset and they have a known problem with crashing during movies (so the page says anyway). I just took the easy solution and had him disable movies altogether (they ran like crap anyway, PIII 600, 128 ram, Voodoo3000, Win98SE) since he's not the greatest with PC know-how.
The thing that really got me was the fact it only sat a few hours and decided it didn't like him.
edit - Six, did you research the problem? If you have an Intel board it might be causing it.
Try going here
http://www.bioware.com/games/shadows...wn_issues/#via
[ 12-02-2003, 04:19 PM: Message edited by: Ares ]