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Old 12-06-2007, 12:43 PM   #14
TheDutkanator
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Join Date: April 9, 2001
Location: MN, USA
Age: 45
Posts: 519
Default Re: Question about Netflix

Damaged discs:

The truth is, all online rental companies will ship out broken goods. The disc may or may not have been damaged before shipping. If a customer wrecks a disc, they are likely to NOT report it out of fear of being charged for it. If the disc is not reported as damaged, they will continue to ship it out.

The discs do not come in indestructible casings, just paper. So the chances of damage are pretty good.

On the plus side, both Netflix and Blockbuster have a "report a problem" page where you can report damaged discs and have them resent to you at no charge. IDK about Netflix, but Blockbuster will ship out the replacement ON TOP OF the 3 movies that you already have. If all 3 movies were broken, you could have them all replaced, and at one point, end up with 6 movies in your possession.

Even if it WAS your fault the disc was broken, they don't care. Just tell them you received it broken and they will ship out a new one.
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