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Having just had my phone replaced, I asked about how to do a hard reset (since I didn't remember). Sprint told me that every phone that is returned is wiped clean before it moves on to the next step.
In retrospect, I'm thinking I still should have pushed for the hard reset...
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*B*
Save Early, Save Often Save Before, Save After
Two-Star General, Spelling Soldiers
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Give 'em a hug one more time. It might be the last.
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