Quote:
Originally posted by Firestormalpha:
In my experience working retail, if you're on the salesfloor, you've been marked as a sales person. Heck, I've had people stop me in stores I don't work at and ask me for assistance and then request to see my manager when I coldly tell them I don't work there!
At anyrate, I make sure they at least have some kind of nametag or uniform pertaining to the store I'm in at the time.
And a manager should never shy away from completing a sale.
But whatever, sometimes (make that almost all the time) I'm an idealist, so disappointment happens more often than I'd like to admit.
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There's 3 strictly non-sales departments at Best Buy (Operations (cash lanes), Merchandising, Inventory), your guy could have been manager/supervisor for any one of them. The supes/random lackeys in those departments really aren't fully trained in the ways of selling. Managers are slightly different, but our Ops manager isn't really the sharpest knife in the drawer when it comes to sales either.