Hmmmm... I'll check in the EB Games out here. If that's a corporate policy not to stock, they've seen my last gaming dollar. They may still see my son's Gameboy dollars, though... gotta love used games [img]smile.gif[/img]
As for BB, I boycotted them a long time ago. Not because of return policies (which can be argued both ways), but because of customer service.
I had two breaking points. The first was standing in line with a $200 VCR under my arm, sixth in line in the *one* register that was open. After standing for a few minutes, I went up to the guard at the door, showed what was under my arm, and explained that if another line wasn't open in three minutes, I was dropping it and leaving.
In 2:30, he announced that people could also check out at the customer service desk, so I did. Points to him for finding a way to resolve the problem. However, it has long been a consistent issue there, and frustrates me to no end.
Second... when I was calling in about something printer-related. I got lost in the voicemail system, transferred from department to department until I got to someone who hung up on me. Called back, and the issue was blamed "on the computer system" that controls the phones.
Don't ever tell a computer guy that it's the computer's fault unless you can back it up... 'cause no computer hung up on me.
I've only been back when I've been stuck with BB gift cards. I don't even read the Sunday circular any more... if they're giving it away for free, I just don't care. It still costs too much for me to consider.
That said, I'm going to need to get a copy of Dark Messiah....
