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The problem is that the pictures I am trying to print out are not coming out in their correct color. They are hazed over in what I might call overexposure to greenish tint, by about 30 percent. I ran a test on the print alignment section and instead of yellow, I got green in the yellow jet test column. However, I can print webpages with yellow with no trouble and Word Docs in yellow as well. Only when I try to print photos does this happen.
I tried printing pics that had come out clean before, but they no longer do.
I tried changing the color scheme, selecting something other than default.
I tried reinstalling drivers, which included unplugging the printer.
I tried different settings to produce different results, and the funny thing is that the drafts on plain paper came out closer to correct than the high-quality printing.
I tried calling Tech Support, but they want $10.00 to answer me.
What have I not tried?
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