[LennonCook]

Originally posted by Pirengle: Be careful when saving the bitmaps! The game takes 8-bit bitmap portraits. Your computer will automatically save them in 24-bit bitmap if you save the file like "save" or "save file as." You need to save portraits as "save target as" or open up your bitmaps using Microsoft Photo Editor or Paint or some other graphics program and save them manually as 8-bit. If you don't, your portrait could turn out all grainy and speckled, or not show up at all.

Actually, only the small portrait needs to be 8 bit... which most good portrait sites put them in for you. Hence why you download the *.zip file with both portraits rather than right-click and save them or use screenshots