Quote:
Originally posted by RoSs_bg2_rox:
((Zink, it's strange, opinions on Overclockers UK are so mixed - I mean I've dealt with them before and I have to say I was very impressed - I also love their site design, however a point to note is that I've never had to RMA / use their tech support.  ))
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I've bought from them for the last 4 years (several computers, a monitor, blank media) and have been very impressed with both prices and quality. I have used their customer service on two occasions.
Firstly when I was stupid and made a mistaken placing my order. I rang them, got a message saying that lines are taken and to try back in five minutes.
So nice not to get stuck in a %$&*ing queue! I rang back in five, was straight through to a friendly support guy, gave him the correct order number and my updated order was dispatched correctly that day.
The second time was when a power supply I ordered didn't work. Sent it back and had a replacement by return with no questions asked.
I couldn't be happier with them really and would never hesitate to recommend. My only gripes are that there's no log-in capabilities to store items of interest and their pages don't have easy-to-access html anchors (making it
really hard to link to specific items)