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The reason for stuff like this? So that you have to take the car to the shop to get it fixed. It's not an accident, they do it on purpose.
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YES.
See all these "certified used vehicle" programs out there to maintain trade-in value. Well, for every one of those programs, people are coming into the dealership in droves. Every 3 months it costs either $60 (routine oil change, check) or $250+ ("scheduled maintenance" like transmission flushes, tire rotations, anal probes, etc.) just to service the thing.
And, you thought they made money on cars. It's a SERVICE economy my friend, and everyone is jumping on board.