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What browser have you got?
If you've got Firefox, an install plug-in tab should drop down from below the address bar. (i'm inferring you don't alredy have one installed that's not working?)
I got a weird IE problem, said i had no java programme on my PC, even though i had and i was enabled etc. Switched to Firefox, which imported IE's settings!, and it worked fine. [img]smile.gif[/img]
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