Quote:
Originally posted by RoSs_bg2_rox:
I fully agree with you Elif. Dell are great and all, but they do need to sort out their tech lines. I have phoned them in the past, and you speak with some indian at a call centre which doesn't actually have a clue what is going on. It took me half an hour to get them to understand once, and the guy didn't actually know what to do, so he asked someone else, then told me what I already knew and had tried...all the while costing 50p+ pm. I don't think Il phone them again in a hurry 
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Same thing happened to me EVERYTIME. The one number i was able to get thru was some guy in inventory who spoke english very well. And he WAS NOT in India. He was state side. Maybe the new Dell plant will also have a tech service center there. That would be great for customer service instead of having overseas CS. Sorry I mean no amnimosity towards non-english folks, but its very hard to do business if we don't understand each other.