I just had the entire system upgraded this summer. My problems started back in May, when my BGII game kept "freezing". I had just about maxed out my 40gb harddrive, so I decided to upgrade to a 120gb.
From there, I ended up replacing the DVD drive, motherboard, harddrive and modem. The ONLY components that have not been replaced are the original CDWR drive and video card.
I'm really hacked off at the first repair center because they tried to say it was all MY fault. It took them over 3 weeks to get my PC back to me and then - instead of "freezing", it would randomly reboot. When I took it back to them, they tried to say that I had "f***** it up" by changing the system specs, but I told them I didn't change ANY of the Advanced Settings on the machine (I don't know enough about PC's to do that). I had changed the screen resolution and a few minor settings, but nothing serious enough to cause this.
Even so, they tried to charge me again for the second clean and re-install and I told the guy I wasn't go to pay to fix a problem I felt they caused...especially after his rude-ass tech actually admitted that maybe he screwed it up when he kept messing up my re-install (my version of XP is apparantly an Upgrade version from 98 rather than a fresh install - even though I bought it new off the shelf).
Well, I appreciate the advice. My motherboard doesn't even have a back on it because it came without it and I didn't feel like waiting another week to get one with a back. They also agreed to knock $40 off the price of the motherboard because of the missing backplate.
GRRRRRRR!!! What really hacks me off is that I gave these yuckapucks a BUNCH of business from the hospital where I work. We've bought two complete systems from them and probably 3-4 monitors - in addition to calling them for miscellaneous repairs over the last few years. Then they SCREW me on MY repair.
BAD BUSINESS, BROTHER!!! The only endorsement they'll get from me from now on is the advice for people to keep on driving right by their store and go to the next place down the line.
And, yeah, this HAS made me lose my normally "Calmth" demeanor. LOL
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Cerek the Calmth
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