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It could be the thermostat.
Washing machines take in water, then heat it to the temperature of the wash programme before starting the drum. If the water is either a) not being heated, or b) the temperature of the water is not being measured, then the wash cycle won't start.
If it has a cycle which just washes without heating (cold wash) try it on that cycle and see if the motor starts when you are not asking the machine to heat or measure the water temperature.
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