I just did some quick research and found this review at
http://www.webhostingratings.com :
"The service is a pretty good bargain, providing a good amount of space, bandwidth, and services for a low price. Service is very unreliable, with frequent outages lasting a day or longer. Support is virtually non-existent. They advertise toll-free telephone support .. but the number leads to voice mail and messages are never answered. They also provide "support" via email and a web helpdesk, but never provide respond to inquiries about system outages."
Doesn't sound good.