now I can finally login after the technician fixed my computer... but crap, they deleted all my MP3 in the process and 8 seasons of Friends! GRRRRR http://www.ironworksforum.com/ubb/no...ons/icon17.gif

Ugh, annoying... But at least you've got your computer back now! [img]smile.gif[/img]

Hmmm. Why did they delete your files? Did they explain why?

Mark

Apple did that to my laptop once, i was pretty mad too lol...

<font color=skyblue>
At Best Buy, I took my PC in to have work done to it. I had to sign an agreement that I understood that I could lose saved information unless I payed an extra fee to back up my system before their maintenence. I signed, understanding the risk, and was luckily not disappointed. Everything went great.</font>

CD-R people, its the only economic way to avoid this. As a side note -I Refuse to spend 40 quid an hours for those bastards at PC-WOrld to break my computer, rather do it myself. Ive even broken the Warranty seals on my CD-ROM drive so thered be no point in getting someone else in.

As to why they did it its standard practice to erase the hard-drive when theres a software problem, on the basis that its simpler to get people to get to a known starting point (blank) and install the OS (Which you could do yourself) than it is to get people to fix the problem.