I installed Norton Internet Security 2007 and Norton System Works 2007 a couple of months ago (ungraded from plain Norton Internet Security 2005) and ever since my laptop has started to run more slowly and I often have this ccsvchost.exe error when I try and turn it off (something about a problem with memory and I end up with a NT system shutdown). I had a look at my processes just now and I noticed that ccsvchost.exe is taking up about 150MB of my memory. Anyone know how to fix this?? Tim?

Uninstall it, sorry but for me Norton = VIRUS!

I guess it is due to the fact that the first time I tried it, several years ago, I and many friends had just horrendrous experience with Norton and Solomon so we decided to never again use them. And to this date I haven't and from forums etc it seems that I have nothing to regret so far.

I hope things work out for you Mem, I would actually suggest that you go to download.com and check fro free versions and read the users and staff recommendations. There are many free options that actually is on par or better then the ones you pay for.

I still use Norton 2005, ever since the release of Norton 2006, things went downhill systemwise. I mean, the damn program is literally trying to control everything in your system, i've seen it delete downloaded files because Norton thought it was adware or something, amazing. All i want from an antivirusprogram is that it runs quietly in the background and does what it's supposed to do, which is prevent crap from entering my system, and not trying to manage my system, i can take perfectly good care of that myself.

[ 02-26-2007, 09:23 AM: Message edited by: johnny ]

<font face="Verdana" size="3" color="#009999">I now use Avast very smooth program you hardly know it is running. It is free for home users and does what I want it to.</font>

[ 02-26-2007, 10:38 AM: Message edited by: pritchke ]

Hey Mems,

I will check it with my techs downstairs but in the meantime try this (from a google search):

I have seen this due to service (Start>Run>service.msc) Symantec Core LC being stopped and type set to "manual." I started this service and change the type to Automatic. I also verified that the Symantec Event Manager and Symantec AppCore Service was started and automatic as well. Apparently this was due to installing the upgrade to 2007 without uninstalling the previous version.

ESET NOD32 works wonders! [img]smile.gif[/img]

I'm pretty sure I uninstalled 2005 but I'll give it a go anyway, thanks mate.

Well, NIS completely fecked up on me - whenever I would run a full system scan it would go on forever, and I was starting to have major problems with really slow bootup times and crashing on logoffs (I think it didn't like my VPN either). So I uninstalled it, with the view to reinstalling it - but since I've uninstalled it my laptop's been running SO fast again! I'm now wondering if it's worth reinstalling again or should I try and "downgrade" back to NIS2005 which worked ok for me. Any suggestions? Tim?

No suggestions?

Sorry mate only just saw the thread.

Hmmmm, That is strange as I havn't seen any performance problems with NIS 2007.

There is a patch release comming any day now with Vista support so im not sure if any performance problems have been addressed in there.

Go back to NIS 2005 for the moment and I will see what I can dig up.

Mind posting the Laptop Specs?

Sony VGN-S48GP/B

2Ghz Pentium M
1GB RAM
NVIDIA Go6200 128MB w/Turbocache
1024x800 Widescreen
60GB HD
Dual Layer DVD Burner
Windows XP Professional SP2

Hey Mem's

Just sent an email down to the Tech Support manangers for Asia Pacific (great guys I've worked with them before)

Will let you know when I get something back.

I dropped Norton when I got Vista. The updates don't work well and there wasn't any update for works '06. ( I still have/had some subscription time for that) Using Kaspersky now.

Just bought a new PC. One of the first things I did was uninstall the Norton suite it came with and get my trusty old Zone Alarm/AVG combo back :D

P.S. Windows Defender is not a bad bit of software either....

I feel for you, TDC. All these people blasting Norton (directly or indirectly)... here's a round on me [img]graemlins/cheers.gif[/img]

Cheers thanks mate!

BTW the Vista compatible versions are now released. Anyone with a 2007 copy can get the vista release if needed.

Tim, I think I'll have to uninstall it and reinstall it again as it's still happening - it has some problem when it tries to scan my external drive (though it didn't before). It also has an issue with my VPN - when I log off my VPN now it crashes my system and has a problem with ccsvchost.exe (again, didn't happen before). The problem is, when I uninstall it, I don't think it fully uninstalls because when I reinstall the problem keeps recurring. Do you know how to totally wipe it, so I can start all over again with a clean install?

There is normally a complete uninstall tool available online. I will try and track it down for you as I can't only find the rnis tool for 2005 and below.

Best bet for starters is to uninstall it in safe mode.

Hey mems,

Do you want to PM me your contact details (email or phone) I sent your request off to one of our senior engineers who is going to have one of the techs look into it. he hasn't seen this issue before so he would like to work it out.

Hey mate, sorry I've been busy with interviews - I'll PM you my contact info if the offer's still open. Basically, I've managed to narrow it down to the fact that NIS 2007 doesn't like my VPN. I can get the VPN to work by unticking the "Stealth Blocked Ports" in the Options page, but what happens is that if I leave my VPN connection active and then disconnect it after a period of time, I end up with a systems error and my system shuts down. I tested this by uninstalling NIS and running the VPN - I had no problems.

I checked the Symantec site and they recommend that I upgrade to the Windows Vista compatible version but the upgrade site is constantly not available (I used IE7 and after installing the ActiveX control to upgrade the site redirects me to an OpenDNS search page).

http://www.symantec.com/windowsvistasupport

Anyway, if you want to tell the engineer that the problems are:

1. NIS compatibility with my VPN
2. issues with (clean) uninstalling NIS2007

Cheers mate!

Thanks for the update mate. I've sent it off.

BTW are you using a clientless VPN or if not what VPN softawre are you using?

I'm connecting via Microsoft Windows for my VPN.

System security, a VPN's worst nightmare! and vise-versa!

TDC, gotta have another chat about backup exec too!

How are you connecting to your VPN, Hive?

Hive? Anyone? VPN?

I use a clientless VPN for work but that is only connecting to our firewalls.

TDC, thanks for connecting me to Symantec user support - I've been liaising with a bloke named Shashidharan who has been helping me with my problem. No solutions yet, but we're having a go at least.