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-   -   well, here is a nice question...(computer related) (http://www.ironworksforum.com/forum/showthread.php?t=91733)

Stormymystic 09-22-2004 05:57 PM

it has been like this for a few months now...
I can not uninstal some software I installed, here is some of them...
NWN> an installtion support file could not be installed. system could not find the file specified
AVG> it is not even showing in the programs list, or in the remove program, but yet when I start my system it is there, and I can not get rid of it, I have tried uninstalling it numerous times, and each time it gives me the same error as the NWN...
so how can I get rid of them? I have tried reinstalling the NWN game 3 times, and it is the same thing each time. I can not get rid of it or even fix it :(

sorry about the double topic, my system lost the connection, and when it came back, it posted it again :/

[ 09-22-2004, 06:00 PM: Message edited by: Stormymystic ]

Arledrian 09-22-2004 06:03 PM

Stormy, uninstall as much as you want to relating to those applications (or as much as you can), then download Regcleaner 4.3 from here (http://www.majorgeeks.com/download460.html). Once you've done this, install it, and from there you can manually delete the entries which tie in with NWN and the other software you want to delete. This should get rid of the stuff you don't want, and give you a clean slate for re-installing NWN successfully.

[ 09-22-2004, 06:04 PM: Message edited by: Arledrian ]

Stormymystic 09-22-2004 07:40 PM

thanks, that link did not work for me, but I did find it when I searched for it [img]smile.gif[/img] now just to figure out how to use it.....

philip 09-23-2004 09:33 AM

Be really careful with it! Only delete files you're sure you can miss. Most files are easy as they either have the name or publisher which you can identify it by but some you can't and you better don't touch them unless you know what it is,

Animal 09-23-2004 02:16 PM

After your attempted uninstall of NWN, can you still run the game? If not, I would suspect that the majority of it was removed, with the exception of a few minor registry entries and shared files.

My next point would be to make sure that you are logged in as an Administrator to uninstall or install any programs. I would think that you have probably covered this, but it's worth repeating.

You can certainly find programs such as Regclean that will clean out the registry, but it will only clean invalid references. If NWN is still installed as with AVG, it will do nothing to remove these programs. The bigger issue is why you cannot uninstall these programs.

Do you have others that show the same symptoms?

Stormymystic 09-23-2004 03:37 PM

I am still having trouble getting them off the computer, and recently my zone alarm gave me the same error, it is like something is removing files off my system. and I still can not get rid of the nwn, it plays, just very badly, it takes about 15 minutes just to load, then once you get it started, it takes about 4 minutes each time you click to make a move.

Animal 09-23-2004 03:39 PM

Have you run a good anti virus search lately?

Commo 09-23-2004 03:42 PM

If you dont have a good anti virus i know a good online one...but i not sure if im allowed to advertise or not =/

Bozos of Bones 09-23-2004 03:42 PM

You've been wormified. Heavily. That's my best guess, anyway. See, most worms are performance-degraders, and whyt you described is an extreme case. It could be a number of other problems, but I can't think of anything that would do anything so extreme. Of hardware problems, it might be a faulty RAM. Open up your PC, if you're not comfortable with touching anything, don't, just see if any connectors are loose, or otherwise wrong inside.

Commo 09-23-2004 03:44 PM

Bozos think im allowed to advertise the Virus scan website?

Bozos of Bones 09-23-2004 03:45 PM

If it might help, sure. A visit to a certain active thread around here would pay out too [img]smile.gif[/img]

Animal 09-23-2004 03:47 PM

Although possible, faulty RAM is more likely to cause random screens and exception errors.

Knowing a little of Stormy's history with computers I'm betting on a virus and/or worm of some sort. :D

Commo 09-23-2004 03:47 PM

http://uk.trendmicro-europe.com/

Dont worry cos its UK just look up in the top corner you can change to your country there better to do so get a better scan then!

Good luck!

Bozos of Bones 09-23-2004 03:52 PM

Quote:

Originally posted by Animal:
Although possible, faulty RAM is more likely to cause random screens and exception errors.

Knowing a little of Stormy's history with computers I'm betting on a virus and/or worm of some sort. :D

I know, but in dual-channel systems these types of errors are not uncommon. It was a longshot, but I have to produce the most likely reasons of a certain problem to my customer(training for job kicks in).

Stormymystic 09-23-2004 04:04 PM

Quote:

Originally posted by Animal:
Although possible, faulty RAM is more likely to cause random screens and exception errors.

Knowing a little of Stormy's history with computers I'm betting on a virus and/or worm of some sort. :D

hey, this time I am clean [img]tongue.gif[/img] I use norton and trendmicro every week or two ;) so it has to be the ram, this happened after the big crash that my husband caused, so it most likely got some kind of damage from that :/ oh well, I guess that until I can get a new system I am stuck not playing NWN :(

Animal 09-23-2004 04:08 PM

Well, you forgot to mention the crash part!

Before you do anything rash, I'd suggest re-installing all of your drivers including your motherboard drivers and a re-install of DX9 wouldn't hurt either.

If it happened just after a crash, I'd be willing to bet that some system files or driver librarys are corrupt.

EDIT: Go find a program called memtest on the web. It'll test your RAM for you before you begin taking your PC apart.

[ 09-23-2004, 04:10 PM: Message edited by: Animal ]

Stormymystic 09-23-2004 04:11 PM

lol, well I did mention the crash months ago [img]tongue.gif[/img] ok, I will check this one out.

Bozos of Bones 09-23-2004 04:15 PM

Or you can try the majorgeeks site and get Fresh Diagnose. I've been using it for a few months and it's a great program. Neat little gadget to have around.

Animal 09-23-2004 04:15 PM

Quote:

Originally posted by Stormymystic:
lol, well I did mention the crash months ago [img]tongue.gif[/img] ok, I will check this one out.
Didn't mean that I was actually listening to you :D

Commo 09-23-2004 04:34 PM

Ouch

Stormymystic 09-23-2004 05:06 PM

I can not go to that site, already tried going there, as I have said before, there are some sites my computer will just not go to :( and Animal.... [img]graemlins/finger.gif[/img]


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